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Ampersand's ZSL London Zoo restaurant lands London Design Award

The Terrace Restaurant
A year after Ampersand and ZSL London Zoo unveiled the £4.6m The Terrace Restaurant in the heart of the Zoo the building has scooped a prestigious London Design Award.
SHH, which designed and oversaw the renovation, were presented with their trophy on 9th December at the Old Truman Brewery. The aims of the Awards are to: celebrate excellent design; recognise commissioners of design projects; and encourage participation and conversation in all aspects of design.


The restaurant has been recognised for the quality of its interior design and is itself an integral element in the restoration of the Zoo’s historic Regent’s Building. The visually stunning space features a double height 40ft ceiling spanning the dining area and is overlooked by a beautiful mezzanine level that leads onto an upper terrace deck designed to afford unique views across the Zoo. The sensitive restoration was undertaken by skilled craftsmen who have breathed new life into original stonework and arches to preserve the building for generations to come.

The new restaurant marries architectural sensitivity with culinary scale – the overall seating capacity is 700 covers, which makes it one of the UK’s biggest Day Visitor restaurants. The Terrace Restaurant includes a clay oven to produce an authentic pizza experience, and a unique indoor/outdoor barista coffee bar that serves customers either enjoying the sun on ground floor terrace, or relaxing in the main restaurant. The flexibility of the design gives the space dual purpose and Ampersand regularly converts it for events that can host up to 600 guests.

Paul Jackson, Managing Director of Ampersand said: “This award marks another milestone in our partnership with ZSL London Zoo. We will continue delivering leading edge, creative ideas and services to enhance visitors’ experiences, and in turn deliver financial return for our client.”

Rich Storton, ZSL’s Commercial and Communications Director, said: “The Terrace Restaurant has been a fantastic addition to ZSL London Zoo.

“The renovation culminated in the creation of a world-class restaurant, and we’re delighted to have won a London Design Award. More than a million people visit ZSL London Zoo every year and now feeding time at the Zoo is as much fun for the visitors as it is for the animals."

SHH’s Creative Director, Neil Hogan, explained: “The Terrace Restaurant at ZSL London Zoo was a very important project for SHH studio, allowing us to showcase the best of both our architectural and our hospitality interiors talents. Getting the Gold Award in the Hospitality Category at the inaugural London Design Awards is the absolute icing on the cake to what has been an exciting year. We’re very proud to have helped contribute to the success of the dining experience at one of London’s greatest institutions.”

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