Staff at company’s Midlands hotels join in the celebrationsThe Midlands-based Eden Hotel Collection was awarded the coveted accolade of AA Small Hotel Group of the Year 2014 last night at the AA Hospitality Awards at the Grosvenor House Hotel in London.
The award recognises small hotel companies which have demonstrated an outstanding commitment to improve and develop their portfolio of hotels, while maintaining a high level of consistency throughout the group.
The Eden Hotel Collection is a privately-owned group of nine luxury hotels across the Midlands, the Cotswolds and the South West. Mallory Court in Leamington Spa, The Arden in Stratford-upon-Avon and Brockencote Hall in Worcestershire are part of the group.
The company, which moved into a new head office in Stratford-upon-Avon in January from its former base at Coventry Airport, has risen above the economic recession to enjoy rapid growth. This has seen it double in size over the past four years, investing heavily in its properties and staff.
Managing Director Mark Chambers collected the award on behalf of the company at a glittering event to celebrate excellence in the hotel and hospitality industry hosted by TV newsreader Fiona Bruce.
Mark said: “We are delighted and extremely proud to have been recognised by the AA Hospitality Awards, which is hugely prestigious for our industry. To win this award in a highly competitive market place is a great achievement and one which I’m honoured to share with each and every member of our fantastic team.
“Our commitment to delivering unrivalled and exceptional guest experiences is at the heart of everything we do and it’s what keeps our guests coming back time and time again.
“The knowledge and experience of the AA’s inspectors is unrivalled and an AA rating is one of the most trusted forms of quality and service recognition in the hospitality industry. This achievement is an enormous source of pride to everyone who works at the Eden Hotel Collection,” added Mark.
The AA award win caps a highly successful year of expansion and investment for Eden. In April the company announced a planned £13.5m investment in the 35-bedroom Tides Reach Hotel in Salcombe, South Devon. The site is being redeveloped to create a 50-bedroom luxury beachfront hotel and spa. And in June it acquired the 64-bedroom Bovey Castle in the heart of Dartmoor National Park and is planning a major investment in the country house estate, which today includes an 18-hole championship golf course, spa, country lodges and an outdoor pursuits centre.
Praising Eden Hotel Collection’s success in winning the award, Head of AA Hotel Services, Simon Numphud, said: “We are delighted to recognise the Eden Hotel Collection with this prestigious award. This delightful small group has consistently re-invested in their hotels year on year with some impressive refurbishments. In addition, and most importantly, the strength of their hotels is their individuality and the high standards of hospitality and service delivered by their dedicated and professional teams.”
Eden Hotel Collection is part of The Rigby Group plc. Diversifying from a wholesale technology business, Rigby Group has evolved into a £1.8bn portfolio business which comprises technology, airports, hotels, real estate, finance and aviation. It is one of the largest family-owned businesses in the UK and was named Family Business of the Year in 2013.