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AlliedPRA Las Vegas receives coveted AIMIA Passion for Excellence Award

AlliedPRA, Inc. a global leader in the destination management company (DMC) sector, has announced the AlliedPRA Las Vegas office received the Aimia Passion for Excellence Award for a third consecutive year, according to Denise Dornfeld, president of AlliedPRA North America. 

Aimia's Channel and Employee Loyalty division recognized a handful of organizations as "Premier Partners" in its Passion for Excellence awards program, recognizing hospitality partners in meetings, events, incentives, hospitality, destination management companies and airlines. Each year the "Premier Partner," which is comprised of companies evaluated against Aimia's seven Core Values and their definitions in purchasing, planning, program delivery and creativity, are invited to Aimia's US headquarters in Minneapolis for a special recognition event. These companies are permanently included on Aimia's Premier Partner Wall of Fame.  

"To be recognized for outstanding service delivery three consecutive years by Aimia is quite an accomplishment," commented Dornfeld. "AlliedPRA Las Vegas sets the standard for being a true leader within our industry and having earned this highly-coveted award is a testament to their commitment to high service standards and is displayed in their accomplishments.”  

“Our team at AlliedPRA Las Vegas prides itself on offering unparalleled service, with a keen focus on our clients' needs," shared Francine McKanna, president and owner of AlliedPRA Las Vegas. "We listen to our clients and provide honest, creative and knowledgeable feedback, ideas and concepts, while maintaining a genuine desire to be a true partner for our clients. The Aimia Passion for Excellence award requires one of the most rigorous evaluation processes in the industry and I'm proud of my team and honored to receive this prestigious award for three consecutive years."  

"This is the 22nd year we've recognized our partners who have excelled at working with us on our Channel and Employee Loyalty client programs," said Kurt Paben, senior vice-president, head of Channel and Employee Loyalty, Aimia. "These are the best of the best who are imaginative, original and committed to doing the right thing. We're proud to call AlliedPRA Las Vegas our ‘partner’ in serving our customers with the best service possible."  

Passion for Excellence defines Aimia's expectations for service excellence from its suppliers. The program not only develops strong business relationships, it also provides a method to continually enhance those relationships through solid feedback against specific criteria. Aimia's best suppliers embrace the challenge to demonstrate their effectiveness and use Passion for Excellence as a platform for continuous improvement. The program establishes standards, provides measurable criteria against those standards, offers feedback and constructive advice, improves business practices and rewards those who are committed to performance excellence.

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