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Holiday Inn Macao, Cotai Central awarded TripAdvisor Certificate of Excellence

Holiday Inn Macao, Cotai Central exterior
Holiday Inn Macao, Cotai Central, recently announced that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide.  Establishments awarded the Certificate of Excellence are located all over the world and represent the upper echelon of businesses listed on the website.

When selecting Certificate of Excellence winners, TripAdvisor uses a proprietary algorithm to determine the honorees that takes into account reviews ratings.  Businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, volume and recency of reviews. Additional criteria include a business’ tenure and popularity ranking on the site.  

 “Winning the TripAdvisor Certificate of Excellence is a true source of pride for the entire team at Holiday Inn Macao, Cotai Central  and we’d like to thank all of our past guests who took the time to complete a review on TripAdvisor,” said Bede Barry, General Manager. “There is no greater seal of approval than being recognised by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”  

“TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence,” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”  

As the world’s largest Holiday Inn, the hotel features an impressive variety of 1,224 spacious guestrooms and suites, featuring floor-to-ceiling windows and offering a range of facilities, amenities and services, including complimentary Wi-Fi in all guestrooms. The ample Pool Deck and fully-equipped Health Club are among a host of services and facilities readily available to guests. As part of Cotai Strip Resorts Macao, the largest integrated resort city in Macao, Holiday Inn Macao Cotai Central has easy access to additional dining options only a short walk away, offering an extensive array of international and local restaurants, luxury and lifestyle shopping, MICE and entertainment options.

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