This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.

Search ITCM

NH Hotel Group awarded TripAdvisor ‘Certificate Of Excellence for 130 of its establishments

NH Hotel Group has been awarded the TripAdvisor ‘Certificate Of Excellence’ for 2014. Considered the biggest travel website in the world, the TripAdvisor ‘Certificate of Excellence’ award is given to outstanding hospitality businesses that have received praise and recognition in reviews by TripAdvisor users. This year, 130 establishments within the NH Hotel Group portfolio were awarded the accolade having fulfilled the demanding requirements set by the well-know travel website.

In order to obtain the prestigious title, businesses must meet a number of requirements including maintaining an overall score of at least four out of five points when rated by TripAdvisor travellers over the past twelve months. They must also receive a certain volume of comments and recent entries, popularity index and presence on the webpage of at least a year.

“NH is proud to receive this prestigious award, especially as it is the travellers who assess and rate the excellence of the service at our hotels. There is no better recognition than the satisfaction of our guests” stated Javier Carazo, Senior Vice President of Quality and Competition at NH Hotel Group, who adds that “this distinction encourages us to carry on working in order to offer the best experiences to our clients during their stay.”

“TripAdvisor is pleased to honour exceptional hospitality businesses for consistent excellence” said Marc Charron, President of TripAdvisor for Business. “The Certificate of Excellence award gives top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers. From Australia to Zimbabwe, we want to applaud exceptional hospitality businesses for offering TripAdvisor travellers a great customer experience.”

Submit to DiggSubmit to FacebookSubmit to Google PlusSubmit to StumbleuponSubmit to TwitterSubmit to LinkedIn