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ICC Sydney invests in world class staff development program

TAFE NSW - Sydney Institute Faculty Director, Anne Cazar and ICC Sydney's Director of Human Resources, Mathew Paine

Education partnership with TAFE NSW - Sydney Institute announced

International Convention Centre Sydney (ICC Sydney) is backing its commitment to unforgettable experiences for visitors, investing $250,000 into professional development for its operational workforce. Australia’s premier convention, exhibition and entertainment precinct is partnering with TAFE NSW – Sydney Institute to deliver nationally recognised qualifications to staff to foster a new generation of business events and hospitality professionals.

The innovative approach to talent attraction and retention will shine a spotlight on part-time and casual workers, and facilitate firm career progression opportunities for both staff and selected TAFE NSW – Sydney Institute students, who will now be trained to ICC Sydney’s world class standards. Over the next 24 months, up to 2,000 ICC Sydney team members will receive training through this initiative.

Geoff Donaghy, CEO of ICC Sydney, said the investment in training and partnership with TAFE NSW – Sydney Institute reflects ICC Sydney’s belief that its people are the venue’s number one asset. “ICC Sydney will be Australia’s premier integrated convention, exhibition and entertainment precinct and we want to ensure our team is ready to be part of something extraordinary.

“Our work with TAFE NSW – Sydney Institute will see tailored education programs developed for students across hospitality, commercial cookery, audio visual, business administration and security. The result will be a raft of talented individuals, trained to our world leading benchmarks in both capabilities and mindset. This will ensure they are primed for stellar careers with qualifications that are recognised nationally.”

Anne Cazar, R/Faculty Director – Tourism, Hospitality and Service Industries at TAFE NSW – Sydney Institute, said ICC Sydney is a true business model.

“By investing in all workers, including casual staff, ICC Sydney is demonstrating a strong commitment to its workforce and we are very proud to be associated with them. This partnership has come about through a series of positive negotiations, collaboration and a desire by all parties to work towards a shared ideal about quality training, a critical investment in staff and a focus on best practice in service delivery,” said Ms Cazar.

As part of the partnership, a TAFE NSW – Sydney Institute representative will be assigned to ICC Sydney to ensure all courses are aligned with its gold standard industry benchmarks.

Mathew Paine, Director of Human Resources at ICC Sydney, said the venue is currently undertaking a comprehensive recruitment drive to fill 1,500 casual and 300 full time roles ahead of the December opening.

“ICC Sydney will mark a paradigm shift in how business events are delivered in Sydney and we are looking for the best and brightest to be part of the journey. ICC Sydney is committed to strong on the job training. For example, from late September, the venue will undergo three months of intensive operational testing and this will see team members trained in-situ for every event type.

“While we no doubt have our work cut out for us, we believe our strategic approach to recruitment and the progression opportunities we provide as an employer will attract and retain the market’s top talent. Together we will do the extraordinary”

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