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The Kuala Lumpur Convention Centre IT Team Members Receive ‘Certificate of Appreciation’

16 members of the Kuala Lumpur Convention Centre’s (the Centre) information technology (IT) team received a ‘Certificate of Appreciation’
16 members of the Kuala Lumpur Convention Centre’s information technology (IT) team received a ‘Certificate of Appreciation’ from the White House Communications Agency’s Presidential Communications Officer, Ryan Kenner, for the outstanding manner in which they provided support to the President of the United States during his visit to Kuala Lumpur, Malaysia, for the 27th ASEAN Summit.

“A lot of dedication and hard work goes into the hosting of a high-profile international event like the recent Summit. Our team members work tirelessly to ensure every event runs seamlessly and these behind-the-scenes efforts don’t often get recognised, so this acknowledgement from the White House Communications Agency was a nice touch,” said the Centre’s General Manager, Alan Pryor.

Pryor continued, “while the IT department received this award it is also important to recognise the role some of the other ‘unsung heroes of the Centre’ played in the successful hosting of the Summit. This includes our operation, culinary and security team members who were integral to the seamless delivery across the board. The groundwork for the Summit began some seven months prior to the event proper and our operations team required five full days (120 hours) of exhausting round-the-clock preparation and set-up to get the Centre ready to host the Summit.”

The Security team are also a crucial component of any event held at the Centre and work closely with the relevant authorities to ensure the safety of delegates, visitors and the venue at all times. This is amplified during a high-profile event such as the Summit, so the team’s decade of experience in handling detailed briefings and site visits as well as understanding and managing protocol for VVIPs, Heads of State and Heads of Government or Royalty is essential to the preparation process.

Last but not least, everyone loves Malaysian food! So it’s no surprise that the gastronomic experience was also of great importance during the Summit. The Centre’s award-winning 51-strong culinary team served 49,693 delectable and Malaysian-inspired meals over the four days. These meals required an impressive 57 tonnes of vegetables, 2.3 tonnes of red meat, 4.1 tonnes of chicken, 2.9 tonnes of fish, 7 tonnes of fresh fruits and 12,200 eggs. The team also prepared over 2,000 satay sticks, 15,500 pieces of kuih (Malay dessert), 1,348 homemade pastries and 7,784 loaves of bread.

In extending his congratulations to the entire team on a job well done, Pryor highlighted the appreciation the Centre received from the Prime Minister of Malaysia, YAB Dato' Sri Mohd Najib bin Tun Abdul Razak. In a thank you note he said “Congratulations to the Kuala Lumpur Convention Centre on a job well done. It was a fantastic effort from everyone involved to ensure a successful 27th ASEAN Summit.”

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