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Cape Verde’s airports move into the cloud to cut IT complexity and improve the passenger experience

In a country spanning an archipelago of 10 islands with a strong growth of 7.1% in international passengers in 2015, simplifying airport infrastructure to welcome new international and domestic passengers is fundamental to the growth of Cape Verde’s tourism, one of its the main economic pillars.  
ASA, which owns Cape Verde’s seven airports and ground handling company Cabo Verde Handling, will implement Amadeus Airport Common Use Service (ACUS) and Altéa Departure Control (DC) in four international airports to provide a more efficient passenger experience and simplify departure control connectivity for airline customers.


The airports will make use of application virtualisation, allowing passenger processing systems to be accessed and deployed anywhere, on demand. This means airlines and ground handlers can use the platform from a desktop computer or laptop, enabling passengers to be checked-in and boarding passes to be printed from any location resulting in greater operational flexibility. Airline customers will also benefit from the simplified network connectivity model which facilitates the opening of new routes by substantially reducing the time needed to deploy their applications at the airports.

With ACUS, only a single connection is required between the airline Departure Control System (DCS) and the ACUS cloud platform, meaning airlines connect to the Amadeus data centre, rather than the local airport. Amadeus then takes care of connecting the airline’s DCS to the required airports allowing current and new international and domestic airlines to fly to any Cape Verde airport for regular, seasonal or charter operations eliminating network and deployment charges at the airport.  

“Over the last year, we have seen tremendous growth in tourism in Cape Verde as it’s becoming a popular alternative destination to North Africa and the Middle East,” comments Sandro De Brito, CEO at ASA. “This partnership with Amadeus allows us to scale our operations to increase our airports’ capacities and productivity in the most efficient and cost effective manner not only to meet today’s demand but to also position ourselves for future growth possibilities.”  

ASA will leapfrog the technological challenges that many airports face as they try to expand. In a dedicated use airport environment, each airline’s DCS is deployed physically on each check-in desk, capping the number of airline customers that can be run effectively on each workstation. Airports which remain in this environment are not only limited by the number of airlines on each check-in desk but also the physical space in the terminal for these workstations and the enormous servers needed to host each airline network.   

In order to grow, airports need to invest in a common use environment where all airlines’ DCSs are hosted in a central server room. ASA is going beyond this and moving directly into a common-use-in-the-cloud environment with Amadeus’ ACUS solution.  

“We see the cloud as a natural evolution for ASA and other airports operating in a dedicated use environment, as the reduction in operational costs and more efficient use of infrastructure will prepare them for future growth,” comments John Jarrell, Head of Airport IT at Amadeus. “We are very pleased to be working with ASA to see all of its stakeholders – airports, airlines, ground handlers and travellers alike – benefit from the dramatic advantages of ACUS.”

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