Customers travelling to Los Angeles and Washington can now enjoy the new Best & Beyond Business Class cabin and the fully-renovated seats in Premium Economy and Economy. These destinations will be served with the new cabins up to seven times a week throughout the 2015 summer season, making the new long-haul cabins available to 16 destinations around the world.
In June 2014, Air France unveiled the first Boeing 777 equipped with its new long-haul cabin classes. One year later, customer satisfaction ratings have significantly increased giving rise to a 28 point increase in the Net Promoter Score (NPS) which asks how likely customers are to recommend the service to friends and family. This, along with Air France’s recent success as ‘World’s Most Improved Airline’ at the 2015 Skytrax Awards, confirms its continual progress in meeting its customers’ needs and expectations.
Air France’s new Best & Beyond cabins are available to -
• North America - New York*, Toronto, Vancouver, Washington, Los Angeles;
• South America - Sao Paulo;
• Africa - Douala, Malabo, Yaoundé;
• Middle East – Dubai*;
• Asia - Guangzhou, Jakarta*, Shanghai, Singapore*, Tokyo-Haneda*, Wuhan.
Air France-KLM serves 19 destinations in North America on departure from Paris-Charles de Gaulle and Amsterdam-Schiphol. Recently, Air France-KLM also resumed operation of two seasonal services to Minneapolis and Dallas (USA). Air France-KLM is also increasing capacity to Vancouver (Canada), with flights operated by Air France on departure from Paris-Charles de Gaulle, and has recently begun operating flights to Edmonton (Canada) with KLM via its award-winning hub of Amsterdam Schiphol Airport.
*the new La Première suites are available to these destinations