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LATAM Airlines Group publishes 2014 sustainability report

In 2014, TAM and LAN were the first airlines in Latin America to join the Dow Jones Sustainability World Index, the most important global indicator for the issue
LATAM Airlines Group, one of the largest airline groups in the world and operator of the TAM and LAN brands, announces the publication of its second Sustainability Report, structured in accordance with the Global Reporting Initiative (GRI) indicator.

The publication reaffirms achievements by TAM and LAN to measure the impact of their activities, in addition to plans to continuously improve social, economic and environmental performance.  Publication also reaffirms LATAM Group’s commitment to growing through direct and transparent relations with its stakeholders, including employees, customers, public authorities, commercial authorities and related communities.

“LATAM Airlines Group is one of a select group of leading companies in sustainability.  In 2014, we were the first carrier in the Americas and the second in the world included on the Dow Jones Sustainability World Index, the most important global indicator in the area.  This is the source of great pride for us, as it confirms our commitment to all stakeholders to constantly work to build a transparent and responsible company in all aspects, be it economic, social or environmental,” said Enrique Cueto, CEO of LATAM Airlines Group.

Since the merger of TAM and LAN, LATAM Airlines Group has continuously implemented initiatives to reduce its impact on the environment, including the use of modern aircraft and the implementation of cutting-edge technology to reduce carbon emissions and generate greater fuel economy.  Other initiatives include the development of an Energy Efficiency Program, at both offices and maintenance stations, and the development of biofuels for future flight operations in the region.

Between 2013 and 2014, the Company mapped and defined topics and the most relevant economic, social and environmental impacts of its business, serving as the basis for the Group’s 2015-2018 Corporate Sustainability Strategy.  This strategy covers three dimensions that are essential to transforming LATAM Airlines Group into an increasingly sustainable company:
• Sustainability Governance: understood as the system that mobilizes, monitors and integrates business sustainability, involving the entire value chain.  The main goal is to offer excellent services and provide a unique experience in the passenger and cargo segments.  This dimension works to streamline processes through a culture of continual improvement, working to gain the trust and loyalty of customers through planning, flight offerings, check-in or boarding, finalizing travel and delivery of transported cargo.  
• Climate Change: promote initiatives such as the implementation of an Environmental Management System (SGA), calculation and reduction of carbon emissions and investments in eco-efficiency and alternative energy.  This led the company to a reduction of more than 290,000 tons of CO2 in 2014, equal to the emissions of more than 10,000 flights.  
• Corporate Citizenship: the Company's contributions to society and its efforts for social development.  Corporate citizenship involves both communities in destinations served by LAN and TAM and communities of its employees.  This includes promoting sustainable tourism, private social investment in communities and projects focused on the quality of employees' professional and personal lives.  

“In 2015, we face the challenge of launching and executing programs, activities and goals associated with the Corporate Sustainability Strategy, while solidifying the foundations for our continuity into the coming years and pursuit of our goal of becoming one of the top three airlines in the world,” said Enrique Cueto.

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