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THAI launches OnAir connectivity on long-haul fleets

OnAir only provider with authorization from Thai authorities

Thai Airways International (THAI) is launching THAI Sky Connect, which adds inflight connectivity to passenger inflight experience on the airline’s Airbus A330-300 and Airbus A380-800 aircraft. The connectivity is provided by OnAir. 

From mid-February, passengers flying on THAI’s A380s and dedicated A330 flights will be able to log on to the on-board Wi-Fi product, Internet OnAir. It works exactly as a Wi-Fi hotspot on the ground. It is simply a case of entering credit card details, then surfing the Internet, checking emails and updating social media. It is expected that OnAir’s inflight GSM product, Mobile OnAir, will also be available on THAI flights, once the regulatory framework has been determined.   

The launch of THAI Sky Connect is possible thanks to THAI being the first airline approved by the National Broadcasting Telecommunications Commission to provide inflight connectivity in Thailand’s airspace. OnAir is the only provider authorized to deliver inflight Wi-Fi services to airlines in Thailand.  

“THAI is pleased to be launching THAI Sky Connect, an inflight WiFi product and service that adds to passenger inflight comfort and convenience on flights operated with Airbus A330-300 and Airbus A380-800 aircraft in all classes of service,” said Mr. Chokchai Panyayong, THAI Senior Executive Vice President, Commercial Department, and Acting President.  “THAI Sky Connect is offered to THAI passengers on A330-300 and A380-800 aircraft at package rates for laptop/iPad and smartphone usage, with OnAir as the Wi-Fi service provider. This is a positive step forward to bring internet connectivity and modern technology directly to passengers’ fingertips. THAI is pleased to introduce Wi-Fi service on board its flights, which will further improve passengers’ inflight entertainment experience and make travel with THAI even more enjoyable.”  

THAI is one of three airlines currently operating OnAir connectivity on the A380; all three also use Inmarsat’s SwiftBroadband satellite network. Internet OnAir and Mobile OnAir are the only connectivity products currently flying on more than 50 A380s every day.   

OnAir has regulatory authorizations from over 100 countries, more than any other inflight connectivity service provider. Combined with its roaming agreements with over 350 mobile network operators, OnAir provides consistent coverage on all the major routes across the world.   

“OnAir has a very strong track record in obtaining regulatory approvals - it is one of the key areas in which we stand apart from other providers,” said Ian Dawkins, CEO of OnAir. “We are firmly committed to delivering consistent coverage so passengers can be connected with their family, friends and colleagues throughout the flight, wherever they are in the world.”  

THAI is the 20th airline to operate OnAir connectivity and the seventh in Asia. Internet OnAir and Mobile OnAir are widely available across the world and are used by over four and a half million passengers each year.

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