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Staying in touch on Garuda Indonesia flights

Indonesia’s flag carrier introduces OnAir inflight connectivity

As of today, passengers flying with Garuda Indonesia, which won World Best Economy Class at the Skytrax World Airline Awards last year, can use OnAir’s inflight Wi-Fi product, Internet OnAir, throughout the flight. They can visit their favourite websites, work on email, and keep up to date on social media. The Wi-Fi service is provided through arrangements made with OnAir’s chosen strategic partner, PT Telekomunikasi Indonesia Tbk (Telkom Indonesia), state owned enterprise company in Indonesia with business portfolio TIMES (Telecommunication, Information, Media, Edutainment & Services). 

Indonesia’s national airline flies to 33 domestic and 18 international destinations across Asia, Australia, and Europe, and carried more than 20 million passengers in 2012.

OnAir’s services have been installed on Garuda’s existing A330 aircraft and will also be installed on its A330s currently on order.  OnAir anticipates adding Mobile OnAir, its GSM service, upon the establishment of an appropriate framework by Indonesian regulatory authorities.

“We are happy to introduce the high quality of our cabin services, and particularly our inflight entertainment,” said Faik Fahmi, Director of Service of Garuda Indonesia. “We focus very strongly on providing a very high quality service through “Garuda Indonesia Experience” which deeply rooted in the rich traditions of our national culture. There is no question that the very best modern flying experience must include inflight connectivity and that the connectivity, like all our services, needs to be the same high level wherever we fly: that is a key reason why we chose OnAir. We are very pleased to be leading the way by being one of the first airlines in the region to provide these services.”

OnAir is the world’s leading provider of inflight connectivity. It is the only company able to offer consistent global coverage because it has a unique network of regulatory authorizations from over 100 countries, including the only licence to operate in Australian airspace, and more than 350 roaming agreements with mobile network operators. Also, OnAir uses Inmarsat’s SwiftBroadband network, the only satellite technology designed for global mobility.

“Garuda Indonesia is a very ambitious airline seeking to stay at the front of the pack by being an early adopter of inflight connectivity,” said Ian Dawkins, OnAir CEO.

“We have now reached the point whereby inflight connectivity is a must-have service across the world. In 2014, we expect to see acceleration in interest from airlines, the number of contracts we sign and, most importantly, deployment like today’s service launch with Garuda Indonesia.”

OnAir is the only provider operating the joint Wi-Fi and mobile phone service. It is flying with a wide range of airlines in Asia, the Middle East, Africa, Europe and South America. In total, 20 airlines operate OnAir connectivity, more than any other inflight connectivity provider.

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