The national carrier of the Sultanate of Oman, working closely with its ground handlers DNATA, has worked hard not just to achieve a high ranking within the Heathrow table, but also to ensure the highest standards of service and punctuality for customers.
Commenting on the achievement, General Manager-Airport Services, Saleem Bin Amanullah Bin Abdul Hussain, said:
“I am delighted that Oman Air has been placed so highly in December’s Heathrow Punctuality League Table. It is a clear indication that the extensive planning, organization and logistical resources that we have put into ensuring that the highest service standards are consistently maintained is paying off.
“This outstanding result has been achieved at the end of a year that has seen Oman Air achieve unprecedented on-time performance figures including, in May and for the first time in our history, 100% on-time performance throughout our network.
“I would like to thank our team at London Heathrow for their exceptional efforts, which have been undertaken in the face of challenging weather conditions and security alerts at Heathrow’s Terminal 3, as well as fully-booked services. I would also like to thank staff at DNATA and all those working behind the scenes at Oman Air to ensure that we continue to offer an unbeatable passenger experience.”
Oman Air offers daily flights between London and Muscat, the capital of Oman, and is the only carrier to offer non-stop and direct services between the UK and Oman. This highly popular route – operated using Airbus A330-300 aircraft and considered one of Oman Air’s flagship routes – has seen impressive increases in demand over the last two years, as the airline’s reputation for high quality and competitive fares has grown.