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Finnair upgrades inflight entertainment

As part of a larger drive of updates to the customer experience as Finnair approaches its 90th birthday on November 1, Finnair has significantly upgraded its range of inflight entertainment. On long-haul flights, Finnair is nearly doubling its inflight entertainment options, with a choice of 72 movies and more than 150 TV shows now available on demand in both Economy and Business Class. Inflight entertainment is included in the price of the ticket in both classes on all long-haul flights.

Meanwhile, on Finnair’s new Airbus A321s with Sharklets, which are mostly operated on medium-haul and leisure or charter routes, passengers are now able to hire Samsung Tab 3 tablet computers at a cost of EUR 10. The tablets come preprogrammed with dozens of hours of video and music, as well as games and newspapers.

“Tablet computing clearly has the potential to revolutionize inflight entertainment, as tablet systems are much lighter and easier to keep up to date from an operations point of view, while also offering the customer a much richer and more interactive entertainment experience,” says Jouni Oksanen, Finnair’s Director of Customer Entertainment. “If tablet-based entertainment proves to be successful on these new aircraft, we will of course continue to evaluate the possibility of implementation across the fleet.”

Finnair has also recently expanded and improved upon its award-winning lounge services at Helsinki Airport, while the Marimekko for Finnair collection of pillows, blankets, headrest covers, napkins and tableware is now standard in all Finnair aircraft, both long haul and short haul. Earlier in September Finnair also announced new Signature Meals in Business Class created by top Finnish chefs Tomi Björck and Pekka Terävä. And Finnair has begun the retrofit of a further eight long-haul aircraft to provide seats that convert to fully-flat beds in Business Class, for optimum comfort in long-haul travel. By the time the retrofit is complete in September 2014, all but three of Finnair’s long-haul aircraft will be outfitted with the full-flat seats; the remaining aircraft are set to be retired from the fleet with the arrival of Airbus A350s in 2015.

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