International airport first launched at the UK’s hubToday sees the launch of Personal Shopping at Heathrow. In an international airport first, customers can now enjoy Personal Shopping at Heathrow with an accredited stylist, free of charge and individually tailored, ensuring passengers can make the most of the precious moments before take-off.
The ground breaking Personal Shopping service at Heathrow brings together over 300 outlets at the airport with a bespoke consultation that can be booked ahead of time or accessed on arrival at the airport.
To celebrate the service, Heathrow has teamed up with supermodel sensation and judge of The Face, Erin O’Connor to transform the East Wing of Somerset House into a series of Heathrow destinations. From a Moroccan inspired souk depicting a bustling African market, the exciting bright lights of Beijing or the iconic New York skyline – style and fashion from around the globe has been brought together under one roof.
Supermodel Erin O’Connor, said; ‘Travel has been and still is a huge part of my life. The Personal Shoppers at Heathrow have incredible fashion and beauty insight which means they can pull a selection for me before I even arrive at the airport. I can make the most of my time before I board my flight and know that I will have everything I want for my trip.’
Whether it's an extraordinary dress for an evening event, a new season update or even advice on the latest beauty trends, the airport’s Personal Shoppers are available to from the first to last flight. Fluent in Russian, Arabic, Mandarin, Spanish, French, and Portuguese, Heathrow’s multilingual team are qualified to assist passengers from right across the globe.
Heathrow’s Retail Director, Muriel Zingraff-Shariff who was appointed in July 2011, has an extensive background in fashion having worked at Harrods as Director of Fashion and Accessories and then becoming the CEO of global cosmetic brand, Paco Rabanne.
Heathrow’s Retail Director, Muriel Zingraff-Shariff said; ‘The launch of Heathrow’s Personal Shopper service is a world first, and one that we’re immensely proud of. We’re always looking to introduce new services which will benefit our passengers and help them make the most of the time. Whether you’re flying for business or leisure our Personal Shoppers can help you treat yourself or find the perfect gift for a loved one.’
Personal Shopping is just the latest of a range of unique services designed to help Heathrow passengers make the most of their time including:
• Home delivery
• Online product reservation
• Free beauty treatments
• Shop and Collect