New leisure carrier to commence service from Edinburgh to Toronto on 3 July 2013Air Canada rouge, Canada’s newest leisure carrier, will commence a summer non-stop service from Edinburgh Airport to its Toronto hub, Toronto Pearson International Airport, on 3 July 2013, with three flights per week until 18 October 2013 (westbound).
As the airline prepares to launch the only non-stop service between Edinburgh and Canada, it has unveiled elements of its products, services and appearance that are distinctive to the new carrier and unique within the airline industry..
“We look forward to serving Scotland once again and introducing customers to Air Canada rouge,” said Robert Atkinson, Air Canada’s General Manager – Sales UK, Ireland and Northern Europe. “As well as being able to fly direct to the exciting city of Toronto, customers will benefit from connections to destinations across Canada, the United States and the Americas via our Toronto Pearson International hub. Onboard, they will experience Air Canada rouge’s leading products and services, including exceptional customer service from flight attendants who have been trained at the Disney Institute in Orlando, stylish yet relaxed uniforms and one of the first wireless streaming in-flight entertainment systems.”
The new route will be operated by Boeing 767-300ER aircraft. Newly painted aircraft, featuring the Air Canada rouge livery, have been arriving in Canada from paint facilities around the world over the past week. Most recently, the first Boeing 767-300ER arrived from Tel Aviv, where it was painted during a scheduled maintenance check.
The airline has announced that its in-flight teams will receive a week of customer service training at the Disney Institute in Orlando, Florida, which is world-renowned for service excellence. Flight attendants will wear uniforms unveiled in Canada last week that are specially designed to embody the airline’s relaxed onboard service. The uniform combines Air Canada rouge’s signature colours of burgundy and slate with bright colour accents and custom-designed shoes, neckwear and luggage.
Air Canada rouge aircraft will feature innovative wireless streaming in-flight entertainment, enabling customers to stream films, TV programmes, music (including vacation-themed playlists) and destination information direct to their personal electronic devices such as laptops, tablets and smartphones. Final programme details and pricing will be communicated prior to first flight in July 2013.
The Boeing 767-300ER aircraft serving Edinburgh will be fitted with 264 seats in a two-cabin configuration, featuring 246 rouge™ seats - including 14 rouge Plus™ seats with additional legroom - and 18 Premium rouge™ seats offering additional seating comfort, space and an enhanced meal and beverage service.
Customers seated in rouge™ and rouge Plus™ will be served a complimentary hot meal with a selection of non-alcoholic and alcoholic beverages. Premium rouge™ customers will benefit from an enhanced meal service with carefully selected wines and beverages on fine dish- and glass-ware as well as being provided with a hot towel and snack service.
The Edinburgh-Toronto flight, AC1905, will depart Edinburgh on Wednesday, Friday and Sunday at 10:15 a.m. and arrive in Toronto at 12:45 p.m. local time the same day. The return flight, AC1904, will depart Toronto on Tuesday, Thursday and Saturday at 8:40 p.m. and arrive in Edinburgh at 8:30 a.m. the next day (all times local).
Customers arriving in Toronto Pearson International Airport will be able to connect with Air Canada flights to destinations across Canada, the United States and throughout the Americas. Air Canada rouge customers will also be eligible for Aeroplan miles and can earn non-status miles on Tango bookings and Air Canada Status Miles on Tango Plus and Latitude fares.