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ITC Luxury Travel Group opens a new office in Norwich

ITC Luxury Travel Group – which includes tour operators ITC Luxury Travel, Western & Oriental, Rainbow Tours, Regent Holidays and Villa Select - has opened a new office in Norwich to develop stronger relationships with travel agents and trade partners in the East of England.
The office on Cattle Market Street is staffed by two of Western & Oriental’s most-established sales team members – Chairman’s Club Account Manager Tom Cloherty and European Sales Account Manager Neil Sutton – both of whom sell almost entirely through the trade.


ITC Luxury Travel Group’s agency sales team will also use the office as a base from which to increase agency visits and host events for agents and suppliers in the East Anglia region.  

ITC Luxury Travel Group already has offices and staff in London, Bristol, Warwickshire and Chester and the new Norwich office will give the group a more established base in the east of England. Neil and Tom will work alongside the agency sales team, headed up by Lee Marshall, to actively engage with agents in the local area and are currently working on offers specifically targeted to the region which will enable them to announce their arrival and introduce Western & Oriental and its sister brands.  

“Tom and Neil have built up a very loyal base of agents over their years with Western & Oriental,” comments Lee Marshall, Trade Sales Director at ITC Luxury Travel Group. “I’m continually impressed by the positive feedback we receive on their expertise, so we’re excited to unleash their brilliance on the East of England.”  

Neil Sutton comments “I’m looking forward to the chance to meet more local agents face to face. Norwich is my home town, so I’m delighted that ITC has targeted it for this growth.” Tom Cloherty adds “I’m also eager to engage with the local agents who give us such great support and I’m particularly keen to increase our departures from Norwich airport. With Cuba one of Western & Oriental’s top-selling destinations, the route with KLM via Amsterdam has great potential for us.”

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