iVector’s mix & match flight search cleverly combines two single searches when a user looks for a return flight. This enables them to find and book the most suitable flights even if the airline is different for the outbound and return journeys.
This mix & match technology also enables users to book flights using two different suppliers for each leg; for example, using Multicom out and Ypsilon for the return flight.
Customers will benefit from increased choice in their flight options, better fares and more flexible flight times to suit their journey. The platform also allows flights to be booked across different booking engines to allow even further maximisation of fares.
Following a successful rollout, the technology is performing well: over 65,000 passengers have reaped the benefits of mix & match flights, travelling with a number of different carriers including EasyJet, Ryanair and Monarch. intuitive’s customers have reported mix & match bookings now make up, on average, 25 per cent of all sales. The new development has also contributed to increased conversions.
Businesses using the technology will also have access to a dashboard with customer search information. This allows companies to manage their offerings quickly and accurately using real data, rather than assumptions about customer requirements.
iVector, is a fast, flexible and scalable 100% web-based end-to-end reservation platform. The product is used across the travel industry, from modern tour operators to online travel agents and accommodation wholesalers. This exciting development will help intuitive’s customers further improve business efficiency.
“It’s great to see the positive impact mix & match flights have for our customers so far and we’re excited about its potential for both businesses and holidaymakers alike,” said Jackie Groves, intuitive’s Sales & Marketing Director.