New operator office now open in Istanbul delivering enhanced customer benefitsTravelport, a leading Travel Commerce Platform providing distribution, technology, payment and other solutions for the $7 trillion global travel and tourism industry, today announced a series of new investments in the growing Turkish travel industry.
A new operator office will represent and distribute Travelport’s Galileo and Worldspan products and services in Turkey, taking over from the current distributor, Turkish Airlines.
The enhanced infrastructure and customer service investments cement Travelport’s presence and commitment to the travel industry in Turkey, where the company has been operating for 20 years. It also responds directly to the continued growth of the country’s travel sector – Turkey’s total travel expenditure exceeded US $29 billion in 2013, according to Timetric, the leading global business information service.
The new investments will deliver a range of benefits for Travelport customers in Turkey including state-of-the-art technology, innovative products, and unparalleled customer services. This will be backed by a dedicated local support team and Travelport consultants to help fast-track growth for business and leisure travel, online travel agencies (OTAs), travel management companies (TMCs) and consolidators.
Rabih Saab, president and managing director for Africa, Levant, Middle East and South Asia at Travelport, commented: “Turkey remains one of our key geographical sectors, and as one of the fastest growing and most technologically-savvy of the Middle East economies, we are very pleased to further enhance our presence here.
“This positive investment underlines our continued commitment to supporting the regional travel industry with our latest products and solutions, combined with our in-depth knowledge of the sector and our global reach.
“I want to take this opportunity to extend my gratitude to Turkish Airlines for their support as our distributor and for helping grow our business here for the past two decades. Our two companies will continue to work closely to benefit the travelling public in the region and beyond.”
Ibrahim Koyman has been appointed to head up the new distributor operations. Based in Istanbul, Koyman will oversee the company’s business development strategy as well as the day-to-day operations. Koyman joins Travelport with extensive experience spanning more than 15 years in and around Turkey, including work for major travel companies such as FlyDubai and Vodatech.
“Turkey forms a significant part of Travelport’s strategic global investment, and I am very pleased to be joining at this exciting time,” Koyman said. “We have a fantastic team on board, with extensive regional experience coupled with in-depth local market knowledge. I look forward to working closely with them to ensure we continue to provide our customers with Travelport’s leading edge technology solutions and unrivalled support.”