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CYE Group issues second warning on Venue Enquiry Scams

After an attack on Cavendish Conference Venues

Venue and event search engine operator, CYE Group, is issuing its second warning on venue enquiry scams following renewed persistence from criminal fraudsters to dupe UK venues. Earlier this year the team behind the online venue finding directory,, created a resource on its website intended to defeat what it sees as a ‘substantial threat’ to the industry. CYE Group has to date tracked over 1500 potential scams.

The page has been regularly updated and has recently thwarted an attempt to defraud Cavendish Conference Venues.

 “We did think it was genuine and sent them a contract and pro forma invoice so our bank details are on that, but our bank have been informed and thanks to your website we have been able to identify these people as fraudsters.” comments Dermot Waldron, operations director, Cavendish Conference Venues (CCV).

The Scam
The scam that almost deceived CCV is a series of communications by email relating to an entirely plausible event enquiry. They are designed to trick venues into revealing their bank details. The following is the text form an email sent from ‘Steve Cole’ (almost certainly a made up name);

“Dear Sir,  
Thanks for your good response about our requested offer, we have accepted your proposal and we have concluded to go ahead with the estimate quotation.
Kindly advise us on your bank full details including bank full address, account name and bank telephone number attach with the proforma invoice for our record and our financial department will transfer the total amount into your account as soon as possible.
Best Regards.
Steve Cole 
Steve Cole Events Planner and Consultant,
Al Quoz 3 Interchange, Sheikh Zayed Road,Dubai
phone number +971552139087(Direct)”

CYE Group MD, Ben Gray, said, “Anyone could be sucked in by the genuine nature of this scam, so our industry needs to be vigilant at all times. All suspicious enquiries should be verified on our webpage which is dedicated to exposing these venue scammers. Anyone still uncertain that an enquiry is genuine should contact the CYE Group team and we will investigate for them, by working together we can beat the scammers!”

Phishing and False Cheque Scams
There are two common approaches used to scam venues, ‘Phishing’ and ‘False Cheques’. Phishing uses various means to steal financial information. False Cheques, seeks to trick people into sending ‘refund’ money to the fraudsters after they have deposited false cheque sent to them by the criminals.  Essentially, the fraudsters prey on the vulnerable and seek to build trust, they claim they are going to place lots of business with a venue and send money upfront.

The current scams in circulation and advice on how to avoid them can be seen at Anyone that identifies a scam is encouraged to forward it to This email address is being protected from spambots. You need JavaScript enabled to view it. so that it can be included on the site.

The company has also posted a blog that helps venues avoid scams entitled, ‘How to Protect Yourself from Venue Enquiry Scams.’

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