The coveted awards were presented by the association’s Chair, Chris Parnham and Executive Director, Juliet Price at a dinner attended by over 300 delegates.
The Awards recognised talent in the industry as well as agency performance.
The agency of the year awards were based on BDRC reporting which encompassed quarterly secret shopping on service quality and response times.
• HBAA Accommodation of the Year was awarded to - Prestige Apartment Services
• HBAA Meetings Agent of the Year was presented to - Conference Care
• HBAA Venue Sector Account Manager of the Year was presented to - Michael Hodgkinson of Menzies Hotels who was commended for his for his creativity, candour and exceptional people skills
Chris Parnham, Chair of the HBAA said: “Congratulations to all of our winners and of course those who were shortlisted. These awards really do recognise the dedication and vigour that we have in raising levels of professionalism in the association and wider sector. Our theme for the Forum this year has been Fast Forward Thinking; these attributes were demonstrated by all of our winners.”