The company has employed Navitas Decoder Suite technology to provide the most streamlined, personalised and efficient booking facilities through its Amadeus platform, Traveldoo and E-travel online booking tools.
This will allow the company to personalise the market sectors, in which it has specialised over the past fifty years, including corporate, academic and charity travel management.
The combination of the new technology is expected to offer new levels of efficiency not previous available.
Pat O’Neill, managing director at Ian Allan Travel, commented: “Our latest tech- collaboration, driven by Navitas, will provide the markets we serve with the ability to meet the demands and requirements of the constantly evolving methodology to the booking process. Our new unique combination of technology which integrates a number of different content channels, risk management companies, expense management and other third parties will significantly improve all round booking efficiency. Enhanced quality controls will improve the delivery of real time management information assisting in managing duty of care responsibilities”
Darren Waughman, Director of Navitas Solutions, commented: “Ian Allan Travel are always looking for ways to ensure the quality of data for their customers, and have achieved this through the new ticketing system, which dynamically adjusts depending on the corporate traveller, to enable the consultants to create a booking in the most efficient way. Ian Allan Travel have also adopted advance document production tools such as Decoder Suite and Itin-to-X to enable them to provide a customised, yet consistent output to all their customers: again ensuring that a quality service is offered from start to finish. The way Ian Allan embraces technology enables them to adapt to ever changing customer requirements, without burdening staff with additional manual tasks.