New online service in Turkey and partnerships in the Baltic States and Latin America help Egencia better serve clients conducting worldwide business travelEgencia®, the business travel brand of Expedia, Inc., has announced new corporate travel management services in seven countries helping the company more effectively serve clients conducting global business.
New countries served by Egencia and its global online booking technology include Turkey, and those served with partners within the Egencia Global Alliance (EGA) include: the Baltic States; Dominican Republic; El Salvador; and Panama, bringing the total number of countries served to 62.
Egencia is the first travel management company to offer integrated online and agent-assisted corporate travel management in Turkey. Egencia’s online booking tool, was launched this quarter to early adopters in the market, and will serve all Egencia customers operating in Turkey as the phased roll-out continues.
“Part of our strategy for providing our customers with global technology and local service is worldwide expansion into strategic new markets,” says Christophe Peymirat, Egencia’s senior vice president for Europe, Middle East and Africa. “This is why we are happy to announce the launch of our online services in Turkey and our recent EGA partnerships in the Baltics and Latin America.”
In the Baltic States—Estonia, Latvia and Lithuania—Egencia has partnered with the Baltic Travel Group (BTG), a leading travel and destination management services company. BTG provides a wide-range of travel products and local services with qualified experts in business, leisure and MICE travel services.
“We are proud to serve Egencia’s global clients in the Baltics,” says Vlad Koriagin, chairman of the board of the Baltic Travel Group. “We also believe that our local clients will see this new partnership as an acknowledgment of our excellent level of service.”
The EGA serves 15 countries in Europe, the Middle East and Africa including: Bulgaria, Czech Republic, Estonia, Greece, Hungary, Israel, Latvia, Lithuania, Morocco, Romania, Russia, Slovakia, South Africa, UAE, and Ukraine.
In Latin America, Egencia has named three new EGA partners including: Gestur in the Dominican Republic, Amate Travel in El Salvador, and Novaterra in Panama. These partners were selected based on their corporate travel expertise and demonstrated focus on customer service.
“Egencia’s three new Latin America markets are a reflection of our global clients’ interest to expand their managed travel programs into this growing business region,” says Mario Hidalgo, Egencia’s Latin America alliance manager.
“Companies trust Egencia to manage their corporate travel programs across multiple countries, and we’re pleased to have new EGA partners in Latin America that will deliver a quality and consistent travel experience for Egencia clients and travellers.”
The EGA serves 13 countries in Latin America including: Argentina, Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Mexico, Panama, Peru, and Venezuela.
In Asia Pacific, the EGA serves 10 countries including: Hong Kong, Indonesia, Japan, Malaysia, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, and Thailand.
All EGA partners have the ability to serve Egencia’s global clients, following the company’s processes, while delivering local value through a complete offering of corporate travel services.