21 QHotels properties win TripAdvisor Certifcate of Excellence
- Category: Awards
- Created on Monday, 25 June 2012 15:08
21 QHotels properties win TripAdvisor Certifcate of ExcellenceQHotels today announced that all 21 of its properties have earned the TripAdvisor® Certificate of Excellence Award. The accolade, which honours hospitality excellence, is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Approximately 10 percent of accommodations listed on TripAdvisor receive this prestigious award.
Vivien Sirotkin, Director of Operations at QHotels, said: “We are proud that each and every one of our hotels has been honoured with the TripAdvisor Certificate of Excellence Award. We are always striving to improve our customer service and guest experience, and the feedback on TripAdvisor is a fantastic source of insight from our guests. This accolade is evidence that our commitment to great service standards and investment into our hotels is consistently translating into positive traveller reviews on TripAdvisor.”
“TripAdvisor is pleased to honour exceptional businesses for consistent excellence, as reviewed by travellers on the site,” said Christine Petersen, president of TripAdvisor for Business. “The Certificate of Excellence Award gives highly rated establishments around the world the recognition they deserve. We want to applaud those properties that are offering TripAdvisor travellers a great customer experience.”
To qualify for the Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travellers on TripAdvisor. Additional criteria include the volume of reviews received within the last 12 months.
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