Recognised for third year running as an outstanding Visitor Attraction and Luxury B&B as reviewed by travellers on the world’s largest travel siteHever Castle & Gardens in Kent has been awarded a TripAdvisor® Certificate of Excellence as both a Visitor Attraction and for its Luxury Bed & Breakfast accommodation for the third year running. Now in its sixth year, the achievement celebrates hospitality businesses that have earned great traveller reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodation, eateries and attractions located all over the world that have continually delivered a quality customer experience.
Duncan Leslie, CEO of Hever Castle, expressed his delight at receiving the award, “Winning the TripAdvisor Certificate of Excellence for the third year running is a real honour for the team at Hever Castle. We’d like to thank all of our visitors and guests who took the time to complete a review on TripAdvisor, and are thrilled to have earned our customers’ resounding approval.”
"With the Certificate of Excellence, TripAdvisor honours hospitality businesses that have consistently received strong praise and ratings from travellers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition helps travellers identify and book properties that regularly deliver great service. TripAdvisor is proud to play this integral role in helping travellers feel more confident in their booking decisions.”
The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.