The VenueVerdict Gold Standard Accreditation is given to those venues recording a twelve-month Net Promoter Score of +70 from 40 or more business event hosts responses in 2015 and is testament to the team’s dedication to providing a first-rate meeting experience to every customer.
Richard Harrison, Head of Conference Centres at Warwick Conferences, says: “We are delighted to receive the prestigious VenueVerdict Gold Standard from BDRC Continental. The staff at Scarman always go the extra mile to understand and implement the details valued by our customers and it is fantastic that this is being recognised. There really is no better testimony than positive customer feedback so we are thrilled to receive this accolade.”
James Bland, Director of the Hotels and Hospitality team at BDRC Continental, says: “Warwick Conferences should be very proud of their venue Scarman. Net Promoter Scores can range from -100 to +100 so to achieve and sustain a score of +70 requires consistently excellent customer service. It’s a very discerning measure and that’s why only 39 venues have achieved it this time around.”