The accreditation, part of the BDRC Continental VenueVerdict programme, is given to those venues recording a twelve-month net promoter score of +70 or higher from 40 or more business event host responses, in the twelve month period January to December 2015.
“To achieve this accreditation as a mark of excellence is fantastic news for us all as a venue,” comments Heni Fourie, Director of Sales and Marketing at Lane End Conference Centre. “Real-time customer feedback enables the programme to reward excellence and for Lane End to be Gold Standard is a real achievement. The investment and refurbishment of the venue will only help us strengthen throughout 2016 as we look to retain our position as a sought after venue for meetings and events.”
Lane End Conference Centre was one of 39 venues to be handed the Gold Standard in a field of 375 participating venues throughout the UK and Northern Ireland.
Lane End Conference Centre offers a unique modular design with five distinct and completely self-contained conference buildings – each offering bedrooms, meeting facilities, bar, lounge and dining room – available for exclusive use.