First for Oman Air as Business Class customers enjoy brand-new No.1 Traveller lounge at Heathrow

Wednesday, 31 August 2011 15:59

Airport & Airline

The national carrier of the Sultanate of Oman’s partnership with No.1 Traveller will ensure that customers can make the most of the lounge’s outstanding hospitality, including a complimentary à la carte and bistro-style menus, a fully-tended bar offering everything from soft drinks to champagne cocktails, a snug (quiet room), games rooms, showers, cinema, family room and a library which features complimentary Skype facilities.

And, as a special welcome for Oman Air’s first customers at the lounge, complimentary Travel Spa treatments - including massages, facials, manicures and pedicures, hot towel wet shaves and hair styling - will be offered for the next three months, ensuring the ultimate in pre-flight relaxation.

Oman Air’s Regional Airport Services Manager, Europe, Krishan Perera, announced the new services, saying: “Oman Air is renowned for its highest standards of hospitality and comfort in the air and we are delighted that our Business Class customers and Gold and Silver Sindbad members will now receive those same standards of service in the new No.1 Traveller lounge at Heathrow’s Terminal 3.

“Oman Air is the first airline to offer its customers access to the No.1 Traveller lounge. Business Class passengers on our daily, non-stop and direct London to Muscat flights already enjoy our door-to-door limousine service, online check-in, fast baggage drop and fast-track security clearance and they can now relax in stylish and elegant surroundings while their aircraft is prepared for boarding.”

Rohan Alce, Oman Air’s Country Manager, UK and Ireland, added: “The No.1 Traveller lounge is set to play a key part in delivering a seamless passenger experience for Oman Air’s Business Class passengers and Gold and Silver Sindbad members, and it is an ideal complement to Oman Air’s recently-unveiled lounges at Muscat International Airport. We look forward to a long and fruitful partnership with No.1 Traveller and to continuing to deliver exceptional hospitality and value for all our customers.”

The No.1 Traveller lounge at Heathrow Terminal 3 was opened on 11th August and can be accessed upon payment of a fee (£25 in advance, £30 on the door) by any passenger departing from, or transiting through, the terminal. However, Oman Air’s Business Class customers will be able to access the lounge free of charge, with payment only being required for the private, en-suite pod-style bedrooms which open at the end of September.

Oman Air’s First Class passengers will continue to use Terminal 3’s exclusive and well-appointed Emirates Lounge.

Phil Cameron, founder and CEO of No.1 Traveller, concluded: “We are extremely pleased to be offering Oman Air's Business Class passengers the warmest of welcomes to our new 'super-lounge' at Heathrow Terminal 3. Oman Air is the first airline at Heathrow to offer our unique, calming environment to its passengers. From the bustle of our bar, through to the tranquillity of our indoor garden and Travel Spa, there really is something for everyone."

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